Help Desk/Technical Support, A.S. (2137)

General Education (15 credit hours)

• ENC1101 College Composition 3 credit hour(s)
• Any General Education Humanities State Core  course 3 credit hour(s)
• Any General Education Mathematics State Core  course 3 credit hour(s)
• Any General Education Natural Sciences State Core  course 3 credit hour(s)
• Any General Education Social Sciences State Core  course 3 credit hour(s)

Program Courses (43 credit hours)

Not all courses are offered in all semesters. View course description for availability.

• CGS1000 Introduction to Computer Technology 3 credit hour(s) *
• CGS1060 Computer and Internet Literacy 3 credit hour(s) *
• CGS1555 Internet 3 credit hour(s)
• CGS2560 Introduction to Operating Systems 3 credit hour(s)
• CTS1131 Microcomputer Architecture I 3 credit hour(s) **
• CTS2155 Computer User Support 4 credit hour(s) (or approved substitute if not available; contact Computer Technology program chair)
• CTS2225C Microsoft Specialist: Excel 3 credit hour(s)
• CTS2401C Microsoft Specialist: Access 3 credit hour(s)
• MNA2130 Business Communication 3 credit hour(s)
• MNA1161 Introduction to Customer Service 3 credit hour(s)
• CTS1134 Networking and Telecommunication 3 credit hour(s)
• CTS2132 Microcomputer Architecture II 3 credit hour(s)
• CET1600 Open System Architecture I 3 credit hour(s)
• CET1610 Open System Architecture II 3 credit hour(s)

Program Electives (5 credit hours)

• Any college-credit courses with CGS, COP, CET, CTS or GRA prefix; IDS2941 ; or courses approved by the TPP dean 5 credit hour(s)

Note:

* Exemption exam available: See Technology and Professional Programs Web page (www.tcc.fl.edu/tpp).

** Current A+ certification for credit. Contact Technology and Professional Programs division office at (850) 201-8352 or techedu@tcc.fl.edu for more information.