Help Desk/Technical Support, A.S. (2137)

General Education (15 credit hours)

Please refer to General Education  Requirements.

• ENC1101 College Composition 3 credit hour(s)
• Any additional General Education Communications course 3 credit hour(s)
• Any General Education Humanities course 3 credit hour(s)
• Any General Education Mathematics course 3 credit hour(s)
• Any General Education Social Science course 3 credit hour(s)

Program Courses (40 credit hours)

Please refer to Course Descriptions for information on course availability by semester.

• CGS1000 Introduction to Computer Technology 3 credit hour(s) *
• CGS1060 Computer and Internet Literacy 3 credit hour(s) *
• CGS1555 Internet 3 credit hour(s)
• CGS1560 Introduction to Operating Systems 3 credit hour(s)
• CNT1000 Introduction to Networks and Telecommunications 3 credit hour(s)
• CNT1500 Computer Networking, Cabling & Troubleshooting 3 credit hour(s)
• CTS1131 Microcomputer Architecture 3 credit hour(s) **
• CTS2155 Computer User Support 4 credit hour(s)
• CTS2225C Microsoft Excel 2010 3 credit hour(s)
• CTS2351 Network Administration and Management 3 credit hour(s)
• CTS2431C Microsoft Access 2010 3 credit hour(s)

•  

• ENC2210 Technical Communications 3 credit hour(s)

• or

• MNA2130 Business Communication 3 credit hour(s)

•  

• MNA1161 Introduction to Customer Service 3 credit hour(s)

Program Electives (8 credit hours)

• Select any courses with a CGS, COP, CET, CTS or GRA prefix; IDS2941 ; or course approved by the TPP Dean

Note:

* Exemption exam available: See Technology and Professional Programs Web page (www.tcc.fl.edu/tpp).

** Current A+ certification for credit. Contact Technology and Professional Programs division office at (850) 201-8352 or techedu@tcc.fl.edu for more information.