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Nov 23, 2024
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TCC Catalog 2012-13 [ARCHIVED CATALOG]
Help Desk/Technical Support, A.S. (2137)
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Return to: Areas of Study
Program Purpose:
To provide students with extensive training in software applications, technical support, problem solving, troubleshooting and customer service.
Employment Types:
User Support Technician, Help Desk Assistant
Program Length:
63 credit hours
Admission Requirements:
A high school diploma or GED diploma and meet the required minimum scores on the Florida Postsecondary Education Readiness Test, SAT or ACT (or complete the necessary developmental courses)
Academic Division:
Division of Technology and Professional Programs
Contact:
(850) 201-8352 or techedu@tcc.fl.edu
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General Education (15 credit hours)
Please refer to General Education Requirements. - ENC1101 College Composition 3 credit hour(s)
- Any General Education Communications course 3 credit hour(s)
- Any General Education Humanities course 3 credit hour(s)
- Any General Education Math course 3 credit hour(s)
- Any General Education Social Science course 3 credit hour(s)
Program Courses (40 credit hours)
Please refer to Course Descriptions for information on course availability by semester.
Program Electives (8 credit hours)
- Select any courses with a CGS, COP, CET, CTS or GRA prefix; IDS2941 ; or course approved by the TPP Dean
Note:
* Exemption exam available: See Technology and Professional Programs Web page (www.tcc.fl.edu/tpp).
** Current A+ certification for credit. Contact Technology and Professional Programs division office at (850) 201-8352 or techedu@tcc.fl.edu for more information.
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Return to: Areas of Study
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