Nov 23, 2024  
TCC Catalog 2012-13 
    
TCC Catalog 2012-13 [ARCHIVED CATALOG]

Help Desk/Technical Support, A.S. (2137)


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Program Purpose:
To provide students with extensive training in software applications, technical support, problem solving, troubleshooting and customer service.

Employment Types:
User Support Technician, Help Desk Assistant

Program Length:
63 credit hours

Admission Requirements:
A high school diploma or GED diploma and meet the required minimum scores on the Florida Postsecondary Education Readiness Test, SAT or ACT (or complete the necessary developmental courses)

Academic Division:
Division of Technology and Professional Programs

Contact:
(850) 201-8352 or techedu@tcc.fl.edu

Course Information


General Education (15 credit hours)


Please refer to General Education  Requirements.

  • 3 credit hour(s)
  • Any General Education Communications course 3 credit hour(s)
  • Any General Education Humanities course 3 credit hour(s)
  • Any General Education Math course 3 credit hour(s)
  • Any General Education Social Science course 3 credit hour(s)

Program Courses (40 credit hours)


Please refer to Course Descriptions for information on course availability by semester.

Program Electives (8 credit hours)


  • Select any courses with a CGS, COP, CET, CTS or GRA prefix; IDS2941 ; or course approved by the TPP Dean

Note:


* Exemption exam available: See Technology and Professional Programs Web page (www.tcc.fl.edu/tpp).

** Current A+ certification for credit. Contact Technology and Professional Programs division office at (850) 201-8352 or techedu@tcc.fl.edu for more information.

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