Help Desk/Technical Support, A.S. (2137)

General Education (15 credit hours)

• ENC1101 College Composition 3 credit hour(s)
• Any General Education Humanities State Core  course 3 credit hour(s)
• Any General Education Mathematics State Core  course 3 credit hour(s)
• Any General Education Natural Sciences State Core  course 3 credit hour(s)
• Any General Education Social Sciences State Core  course 3 credit hour(s)

Program Courses (48 credit hours)

• CET1600 Open System Architecture I 3 credit hour(s)
• CET1610 Open System Architecture II 3 credit hour(s)
• CGS1000 Introduction to Computer Technology 3 credit hour(s) *
• CGS1060 Computer and Internet Literacy 3 credit hour(s) *
• CNT2401 Introduction to Network Security 3 credit hour(s)
• CTS2351 Network Administration and Management 3 credit hour(s)
• CTS1131 Microcomputer Architecture 3 credit hour(s) **
• CTS1134 Networking and Telecommunication 3 credit hour(s)
• CTS2155 Computer User Support 4 credit hour(s) (or approved substitute if not available; contact Computer Technology program chair)
• CTS2225C Microsoft Specialist: Excel 3 credit hour(s)
• CTS2401C Microsoft Specialist: Access 3 credit hour(s)
• MNA1161 Introduction to Customer Service 3 credit hour(s)
• MNA2130 Business Communication 3 credit hour(s)
• Any college-credit courses with CGS, COP, CET, CTS or GRA prefix; IDS2941 ; or courses approved by the TPP dean 5 credit hour(s)

Note:

* Exemption exam available.

** Current A+ certification for credit. Contact Business, Industry and Technology Division at (850) 201-8352 or techedu@tcc.fl.edu for information.