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Nov 21, 2024
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TCC Catalog 2018-19 [ARCHIVED CATALOG]
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CTS2155 Computer User Support4 credit hour(s)
Prerequisite(s): documented exemption, appropriate placement scores or completion of developmental education reading; and 3 credit hours of application software course(s).
Covers the technical, interpersonal, communication and problem-solving skills required for those who intend to serve as IT support professionals or have a desire to understand the needed skills. The course will cover the needs of the end user and the role of end user support. Lecture: 3 hours. Lab: 1 hour. Minimum of one hour per week in computer lab required.
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